Frequently asked questions:
We believe that your Tax Return shouldn't be taxing, hopefully any of your questions should be answered below. If not,
please do not hesitate to contact us .
Frequently asked efile Starter Questions
1. Do I qualify for electronic filing and what is paperless efile (electronic filing)?
2. When filing electronically, what forms, if any, do I mail to the IRS?
3. Do I need to submit Forms W-2, W-2G or 1099-R if I am filing electronically?
4. I don't have an e-mail address. Can I still use your service?
5. How will I know when I've completed my return?
6. What is a Self-Select PIN? - required for paperless efile
7. Is it safe for me to enter bank information on the Internet?
8. What happens if I file after the IRS deadline? What penalties, if any, will I owe for filing late?
Frequently asked efile tax refund questions
During efile you can select from two refund options: regular IRS refund or RAL (Refund anticipation Loan).
Tip: If you want to save money select the IRS refund. If you are in a hurry select RAL
1. How quickly can I get my IRS refund?
2. How quickly can I get my Quick Refund or Advanced Refund Depost (ARD)/RAL via a refund loan?
3. What exactly is a Quick Refund loan and how do I pay the charge?
4. Do you offer a refund anticipation loan (RAL)?
5. How do I check the status of my Quick Refund?
6. I do not have a credit card, how can I acquire the service? Are there any other payment options?
7. Can I use the Quick Refund loan if I am receiving an Earned Income Credit?
8. How do I know what my routing number or RTN (routing transit number) is?
9. What happens if I apply for a Quick Refund loan, and I am turned down?
